Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in its original condition, unused, and in its original packaging.  Request for return is required - items sent back without first requesting a return will not be accepted.

The Refund/Return process:

  1. Return Request - To start a return, message us through our Contact us page. Please include your order number which can be found on your order email correspondence.
  2. Request Review - We will review your request and respond within 1-2 business days. In the case of damaged items, photos may be requested.
  3. Return Shipping - If approved, send your item back in its original mail packaging. If new mail packaging is needed, it must provide adequate protection for the product, and is the responsibility of the customer. In certain cases, a pre-paid shipping label will be emailed to you. Print this and attach to the packaging. Please ensure to remove or completely cover the original shipping label. In the case of change of mind, return shipping is at the customer's expense.
  4. Refund - Once your return is received and approved, your refund will be processed. Please allow up to 10 business days for the refund to be returned to the account from which the purchase was made.

Return shipping costs
See the above Return/Refund process, Section 3.

Damages and issues
Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect, so we can make it right.

Non-returnable items
Due to the nature of printed products, journals and decals must be returned unused and in original condition. We are unable to accept returns on sale items or gift cards.

If more than 15 business days have passed since your refund was approved, please contact us through our Contact us page.